Shipping and delivery

Can I track the status of my order?

As soon as your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this number to track your order all the way through to delivery.

Can I select a day or time for delivery?

Unfortunately, it is not possible to choose the day or hour of your delivery. We advise you to track your order using the tracking number which was sent to you in the second confirmation email. Orders are processed and shipped within 2 business days, depending on product availability.

Will my order be sent discreetly?

Your privacy is of the utmost importance to us. Your order will be sent in a plain cardboard box. The packaging only displays your address label and the logo of the courier. No information about our company or the contents of your package will be visible on the box.